Política de reembolso
We have a 30-day return policy. You have 30 days from the date of delivery to request a return.
Eligibility To be eligible for a return, items must be unused, in their original condition, with all original tags attached and in their original packaging. Return shipping costs are the responsibility of the customer.
Non-Returnable Items The following items are not eligible for returns:
- Sale or discounted items
- Customized or personalized products
- Items marked as final sale
Refunds Once we receive and inspect your return, we will notify you of the approval or rejection of your refund. If approved, refunds will be processed within 10 business days to your original payment method. Please note that your bank or credit card company may require additional time to process the refund.
How to Initiate a Return To start a return, please contact us at support@packgotravel.store with your order number and reason for return. We will provide you with further instructions.
Damages and Issues If you received a defective, damaged, or incorrect item, please contact us immediately so we can resolve the issue at no additional cost to you.